About Us

80 Years Ago!

We got our beginning back in 1938 when there was no internet or computers! Throughout the years our family of companies have continued to grow and spread into different states and markets. Originally manufacturers representative for HVAC equipment has now spread into various markets of fireplaces, boiler systems, commercial and residential HVAC equipment, hot water heaters, and outdoor products. With the addition of outdoor products we have decided to sell directly to consumers which lead to the creation of BBQDirect.com.



Our Vision

To be the largest online seller of Outdoor Comfort products.

Our Mission

Changing the way America buys outdoor products. We carry premium outdoor products but ensure that we sell them at prices that you can afford. We can do this by:

  1. Educating our customers on how to save money on your purchase without sacrificing quality.
    • We will never upsell our customers and we will educate you and have programs to show you what more efficiency will mean to your wallet.
    • None of us are on commission and will never be.
    • We believe we have the best technical resources with several engineers and technicians on staff here to help you. We provide products for the most complex pharmaceutical manufacturing facilities so your home is absolutely no problem for our technicians and on staff engineers.
  2. We purchase millions of dollars of products annually and we sell at the lowest prices we are allowed to publish. Our mission is to give you the best products at the lowest possible price.
  3. Helping People: We are here to help you and if there are others that you know in need please let us know because we are also here to give back.

Customer Service

Our award winning team of customer service experts are dedicated to providing excellent customer service and will make sure that all your questions have been answered. We strive to be the best customer service in the market making sure that we answer all your questions and we understand that this is a large and important purchase for you. Please contact us at 1-800-826-9774 or email us at info@bbqdirect.com with any questions or concerns that you may have and we will make sure to answer any questions you may have.

  • Kevin B

    Kevin B.

    Makes the Tough Decisions
  • Dan M

    Dan M.

    Customer Specialist
  • Chris A

    Chris A.

    Problem Solver
  • Jill L.

    Jill L.

    Gotta Tech 'Em All
  • Spencer G

    Spencer G..

    Problem Maker
  • Jeff L

    Jeff L.

    The Jester
  • George W.

    George W.

    The Techster
  • Chris W

    Chris W.

    Technical Know How
  • Ben K

    Ben K.

    The Senior Ben
  • Jeff L

    Benjamin W.

    The Junior Ben
  • Veronica Y

    Veronica Y.

    The Early Bird
  • Mary B.

    Mary B.

    Movie Star
  • Erica D.

    Erica D.

    Phone Forwarder
  • Kyle

    Kyle

    Ogre
  • Joe

    Joe

    Soap Monkey
  • Cody

    Cody

    Shipping Jedi
  • Blair

    Blair

    Smurf
  • Gary

    Gary

    O.G.
  • Kevin

    Kevin S.

    Slim Jim
  • Aaron

    Aaron

    Southern Boy

Address

BBQDirect.com
2625 Timber Lane
Dayton, OH 45414
1-800-826-9774

Coupon: df56s5d8